We made Top 3 for best consignment store in Denton County!
We thank you all for nominating us!
Voting is NOW OPEN, so PLEASE

Question 1

What forms of payment does Encore Consignment Boutique accept?

Answer

We accept all major credit cards and PayPal.

Question 2

Can I return or exchange an item after receiving it?

Answer

All sales are final. However, you may be able to consign the item.

Question 3

Will I be able to track my order?

Answer

Yes, you will receive an email with the tracking information for your records once the item is shipped; items are shipped within 3-5 business days.

Question 4

Do you ship internationally?

Answer

Yes, we ship internationally.

Question 5

Does Encore Consignment Boutique guarantee authenticity on all items?

Answer

Yes, all of our items are authenticated prior to being posted on our site.

Question 6

How long after purchasing an item will my order be shipped?

Answer

Items will be shipped within 3-5 business days.

Question 7

If I sold an item with Encore Encore can I use my credit to purchase another available on your website?

Answer

Yes, you can apply your payout amount to an item of equal value or higher, and receive 10% off.

Question 8

How do I list my item?

Answer

Send photos and details of your items through our form under "submit your item" tab. Once we receive your submission, a team member will contact you to discuss a buyout price or discuss the next steps for consigning your items. NOTE: Please take pictures of your items on a white background.

Question 9

How will I know when my item is sold if I selected to consign?

Answer

When your item has sold a team member from our boutique will notify you via email or phone with your payout amount and payout day.

Question 10

How do I know what to price my item for?

Answer

You can price the item at your desired price. You will be given an option to list a price range, so that we can negotiate what we think best fits the condition of the item.

Question 11

When will I get paid out?

Answer

Payouts can take up to 21 business days from the time you receive your receipt. If you accepted the buyout amount please allow 7 to 14 business days to receive your payment.

Question 12

Will I be refunded for shipping?

Answer

Encore Encore Consignment Boutique does not reimburse for shipping. Please add shipping into your selling price.

Question 13

How does the buy out process work?

Answer

Items approved for possible buy out will be inspected within 48 hours of drop off or delivery to our boutique. After the authentication process and inspection, Encore Encore Consignment Boutique will offer the client a buy out price. If the client approves their buy out offer, funds will be available 7-14 business days from the time of approval. Payment options include PayPal or check.